Puff Back Damage

A puff back happens when an oil burner or furnace malfunctions and does not completely combust its fuel. This can cause soot and smoke to spread throughout a building, producing a residue that clings to all surfaces.

The residue can be black and sooty, or clear and oily. In either case, the longer it's left on surfaces, the greater the damage, resulting in a more expensive claim and more extensive clean-up procedures. The expert professionals at Anderson are specifically trained to identify a puff-back and take quick clean-up action to minimize long-term damages and costs.

Heavy puff-backs can also damage clothing, producing odors that normal dry cleaning cannot remove. To eliminate these odors, we use ozone treatments in addition to dry cleaning. The result is a true win-win: your clients get to keep their valued articles of clothing. And, your company's cost of replacing expensive garments is minimized.